Privacy Policy

Elevate Title ("Elevate," "we," "us," or "our") operates the Close with Elevate website and produces the Free and Clear podcast. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit closewithelevate.com, communicate with Elevate, interact with Free and Clear content or related digital experiences, or authorize an Elevate application or integration to interact with a third-party platform.

1. Information We Collect

The information we collect depends on how you interact with Elevate and may include:

• Contact information, such as your name, email address, telephone number, mailing address, company, or professional affiliation.
• Information you submit through website forms, inquiries, communications, or requests for Elevate services.
• Information reasonably necessary to provide title, escrow, closing, short-sale, or related services when you engage Elevate for those services.
• Technical information associated with use of our website, such as IP address, browser type, device information, pages viewed, referring pages, and access times, when collected by our website platform or enabled service providers.
• Information received from a third-party platform when you expressly authorize an Elevate application or integration to access that platform, limited to the permissions and information made available through that authorization.

2. Free and Clear Podcast and Digital Content

Elevate produces the Free and Clear podcast and may publish, distribute, promote, or manage podcast and related video content through third-party platforms, including YouTube. Viewing or interacting with content hosted on a third-party platform is also subject to that platform's own privacy policy and terms. Elevate does not control the independent data practices of those platforms.

3. Third-Party Platform and API Information

Elevate may use authorized integrations or application programming interfaces (APIs) to support the creation, management, publishing, distribution, or measurement of digital content. Where an integration requires access to a user's third-party account, Elevate will request authorization through the applicable platform and will access only information and permissions made available through that authorization.

Information obtained through Google or YouTube services, if any, will be handled in accordance with this Privacy Policy and the applicable platform requirements. Elevate does not use a user's authorization to access information beyond the permissions granted by that user. Users may revoke third-party account access through the applicable platform's account or security settings.

4. How We Use Information

• Respond to inquiries and communicate with you.
• Provide and support Elevate's title, closing, escrow, and related services.
• Operate, maintain, secure, and improve our website and digital experiences.
• Operate authorized integrations used to manage or distribute Elevate and Free and Clear content.
• Protect against fraud, misuse, security incidents, and unlawful activity.
• Comply with legal, regulatory, contractual, and professional obligations.
• Maintain appropriate business records and protect Elevate's rights and legitimate business interests.

5. How We Share Information

We may disclose information to service providers that perform functions on our behalf, to parties involved in a transaction when reasonably necessary to provide requested services, to professional advisers, or when required or permitted by law. We may also disclose information in connection with a merger, acquisition, financing, reorganization, or sale of business assets.

We do not sell personal information merely because a user authorizes an Elevate application or integration to connect to a third-party platform. We do not disclose information obtained through an authorized platform integration except as needed to operate the authorized functionality, support our service providers acting on our behalf, comply with law, or protect rights and security.

6. Cookies and Analytics

Our website may use cookies and similar technologies for functionality, security, preferences, performance, or analytics. The technologies in use may change as our website and services evolve. You may be able to control certain cookies through your browser or other available privacy controls.

7. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information under our control. No internet transmission, website, API, or information system can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, to provide requested services or authorized functionality, to maintain appropriate business records, and to satisfy legal, regulatory, contractual, security, or dispute-resolution requirements. Where information is obtained through a third-party authorization, retention may also depend on the functionality being provided and applicable platform requirements.

9. Revoking Third-Party Access and Deletion Requests

If you authorize an Elevate application or integration to access a third-party account, you may revoke that authorization using the account or security controls provided by the applicable platform. You may also contact Elevate using the information below to request deletion of personal information maintained by Elevate, subject to legal, regulatory, transaction-record, security, and other permitted retention requirements.

10. Third-Party Websites and Platforms

Our website, podcast, and digital content may link to or appear on third-party websites and platforms. Their privacy practices are governed by their own policies. Elevate is not responsible for the independent privacy practices of third parties.

11. Children's Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13 through our website or authorized integrations.

12. Your Privacy Choices

Depending on applicable law, you may have rights concerning personal information maintained by Elevate, which may include requesting access, correction, or deletion of certain information. You may also opt out of marketing communications using the method provided in the communication. We may verify your identity before processing a privacy request.

13. Changes to This Privacy Policy

We may update this Privacy Policy as our services, digital integrations, business practices, or legal obligations change. When we update this policy, we will revise the Effective Date shown above.

14. Contact Us

For questions, privacy requests, or requests concerning information associated with an Elevate digital integration, contact: